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ZOOM- Explore infinite business opportunities with new-age unified communication solutions

Business communications went into full-digital mode, owing to the pandemic. The situation necessitated innovation in communication and collaboration which led to solutions that are robust, secure, and reliable to serve as a proxy for real-life interactions.


As a leading provider of digital solutions, Tata Tele Business Services (TTBS) has a deep understanding of customer needs in the SME and enterprise segments and our partnership with Zoom will provide businesses with highly unified communication solutions. Enabling them to collaborate effectively and forge more meaningful relationships with their ecosystem.

With these solutions, businesses can put all of their communication concerns to rest and gain access to the best of both worlds, including trusted service, user-friendly interface and robust security.

Ultra-flexible. Anytime anywhere.

Smartflo : Flow forward with our cloud communication solutions, Smartflo for a business world without boundaries. A smart, multi-modal, multi-functional, flexible, scalable, secure and reliable suite of cloud based communication solutions. It is a sophisticated Smartflo of digital connectivity, business intelligence and productivity.


Features:

Comprehensive Dashboard: Take call notes, monitor live calls, track team progress, access deep data insights, and much more. One dashboard, unlimited possibilities


Smart Call Flows for Agents: Choose a ring strategy that fits your needs. Send calls to best-suited agents or ring all agents simultaneously with parallel ringing for quick query resolution


Intelligent Customer Call Routing: Do not worry about off-hours, different time-zones, or gazette holidays. Route calls to available agents, the reception, or play a pre-recorded message to keep your clients up to date

Content Delivery Network (CDN) Service - Deliver high quality content, closer to your users.

Content Delivery Network (CDN) Services are brought to enterprises in association with Tata Communications Limited. Our CDN services offer one of the most advanced network services for content delivery while working on an interconnected system of computers on the Internet that provides web content rapidly to numerous users by duplicating or caching the content on multiple servers and directing the content to users based on proximity.


Tata Tele Business Services Content Delivery Network (CDN) service offers enterprises the best delivery network to grow their audience and revenue stream by delivering to virtually any device, including PCs, laptops, iOS devices, Android devices, Blackberries, and set-top boxes.

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